Refund // Return Policy
ANTI-PEOPLE APPARELS // RETURN + REFUND POLICY
Effective Date: [August 24th, 2026]
Every Prototype is released in limited quantities. We stand behind what we ship, but returns must protect both the customer and the integrity of the Archive.
By purchasing from Anti-People Apparels, you agree to the return and refund terms below. Nothing in this policy limits any non-waivable rights provided by applicable law.
RETURN WINDOW // 7 DAYS
A return request must be submitted within 7 calendar days of confirmed delivery.
Once a return is approved, the package must be provided to the return carrier within 7 calendar days of authorization. A return is not considered approved merely because it was mailed back to us.
Returns sent without prior authorization may be refused.
RETURN ELIGIBILITY
To qualify for a return, the merchandise must be in substantially the same condition in which it was received.
Items must be unworn, unwashed, unaltered, unused, and free from stains, odors, deodorant marks, makeup, pet hair, smoke, fragrance, damage, or other signs of wear. Original tags, labels, accessories, and packaging supplied with the product must be included when reasonably applicable.
Proof of purchase is required.
Because Anti-People sets are sold as complete garments, a shirt and shorts purchased as one set must be returned together as one complete set. We do not accept partial returns of a set unless Anti-People specifically authorizes a partial remedy because of a defect or fulfillment error.
LIMITED RELEASES // FINAL SALE
A discounted price does not automatically make an item final sale.
An item is final sale only when it is clearly identified as FINAL SALE on the product page before purchase.
Final-sale merchandise is not returnable because of sizing preference, color preference, change of mind, or buyer's remorse.
Final-sale status does not eliminate any rights a customer may have when merchandise is defective, materially damaged, materially misdescribed, or incorrectly shipped, where applicable law requires a remedy.
Gift cards, downloadable products, digital Signals, digital Transmissions, and personalized or custom-made merchandise are non-returnable except where required by law.
SIZE + COLORWAY CHANGES
Customers are responsible for reviewing available sizing and product information before ordering.
Eligible unworn merchandise may still qualify for return under this policy when the customer selects the wrong size or changes their mind.
Because inventory is limited, we do not guarantee exchanges or reserve replacement inventory while a return is traveling back to us.
If another size or colorway is still available, the customer may place a new order.
DAMAGED, DEFECTIVE OR INCORRECT ORDERS
If Anti-People sends the wrong product, wrong size, wrong colorway, wrong quantity, or merchandise arrives materially damaged or defective, contact us as soon as possible.
For the fastest investigation, please report visible shipping damage or fulfillment errors within 48 hours of delivery and include clear photographs of:
the merchandise, the shipping package, the shipping label, and the specific damage or error.
The 48-hour reporting request helps us preserve carrier evidence. It does not eliminate rights that cannot legally be waived.
When Anti-People confirms a fulfillment error, defect, or qualifying damage, we will provide an appropriate remedy, which may include replacement, return shipping at our expense, or refund.
RETURN SHIPPING
For ordinary returns involving sizing, preference, or change of mind, the customer is responsible for return shipping costs.
Original shipping charges are non-refundable unless the return resulted from our error, the merchandise was defective or materially nonconforming, or applicable law requires otherwise.
Customers should use a trackable shipping service. Anti-People is not responsible for a customer return that never reaches the authorized return destination.
Approved returns must be sent to:
ANTI-PEOPLE APPARELS
[5530 Metrowest BLVD APT 105]
[Orlando, Florida 32811 ]
RETURN INSPECTION
Every returned item is inspected before a refund is approved.
A refund may be denied when the merchandise shows evidence of wear, washing, alteration, contamination, intentional damage, missing pieces, substitution, missing required tags or components, or other material differences from what was originally shipped.
If a return does not meet the stated eligibility requirements, we will contact the customer. An ineligible return does not automatically create a right to store credit or refund.
REFUNDS
Once an approved return is received and inspected, we will notify the customer whether the refund has been accepted.
Approved refunds will normally be submitted to the original payment method within 5 business days after inspection.
After Anti-People submits the refund, banks and payment providers may require additional processing time before the funds appear on the customer's account.
If you have received confirmation that a refund was issued but do not see it after 10 business days, contact us so the transaction can be reviewed.
We do not send refunds to a different card, bank account, payment account, or individual than the original transaction unless required by the payment provider or applicable law.
ORDER CANCELLATIONS
A cancellation request may be submitted before fulfillment begins, but cancellation is not guaranteed once an order has entered preparation or shipment.
If we are unable to ship merchandise within a shipping period that we promised, we will follow applicable federal requirements concerning delayed orders, including offering the customer the applicable option to consent to the delay or cancel the unshipped merchandise for a prompt refund. If no shipment period is stated, federal rules generally use a 30-day shipment period.
A legally required refund for merchandise we cannot ship will not be replaced with store credit unless the customer voluntarily agrees where permitted by law.
INCORRECT OR INCOMPLETE ADDRESSES
Customers are responsible for providing an accurate shipping address before completing checkout.
If an order is returned to Anti-People because of an incorrect address supplied by the customer, refusal of delivery, or failure to claim the package, additional shipping charges may be required before the order is resent.
If a refund is approved instead, actual non-refundable shipping charges associated with the failed delivery or return may be deducted where permitted by law and where the issue was not caused by Anti-People.
PACKAGE MARKED DELIVERED BUT NOT RECEIVED
A carrier scan showing delivery does not automatically create an immediate refund.
Contact Anti-People promptly if tracking states that a package was delivered but you cannot locate it. We may review carrier tracking, delivery confirmation, shipping address information, customer communications, and other available shipment records before determining the appropriate resolution.
We will cooperate with legitimate lost-package investigations and will honor any remedy required by applicable law.
RETURN INTEGRITY // FRAUD PREVENTION
Anti-People may document inventory condition, garment details, package contents, shipping weight, fulfillment records, and shipment tracking before an order leaves our possession.
Returns involving substituted merchandise, counterfeit merchandise, incomplete sets, empty packages, manipulated damage, altered merchandise, false claims, or other documented return abuse may be rejected to the extent permitted by law.
We reserve the right to restrict or refuse future purchases from accounts associated with documented fraud, chargeback abuse, return manipulation, or repeated attempts to circumvent this policy, where permitted by law.
PAYMENT DISPUTES + CHARGEBACKS
Please contact Anti-People before filing a payment dispute so we have an opportunity to investigate and resolve the issue.
Opening a chargeback does not create a right to receive both a merchant refund and a second reimbursement from a bank or card issuer.
If a payment dispute has already been opened, the transaction may need to be resolved through Shopify, the payment processor, and the customer's financial institution rather than through a separate duplicate refund.
Shopify specifically recommends keeping your published refund policy, customer communications, return tracking, fulfillment records, product descriptions, and shipping evidence because these may become evidence in a chargeback.
CONTACT // OPEN CHANNEL
To request a return or ask a question about a refund, contact:
Anti-People Apparels
Email: [ AntiPeopleApparels@gmail.com ]
Include your order number, name, email used at checkout, reason for the request, and photographs when reporting damage or an incorrect item.
POLICY IN EFFECT AT PURCHASE
The return policy that applies to an order is the policy in effect when that order is placed, subject to any rights that cannot be waived under applicable law.
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