Refund policy
ANTI-PEOPLE APPARELS
REFUND & RETURN POLICY
Effective Date: August 27, 2026
This Refund & Return Policy applies to purchases made through AntiPeopleApparels.com and is provided by Anti-People Apparels, LLC, operating publicly as Anti-People Apparels.
By placing an order with Anti-People Apparels, you acknowledge that you have had an opportunity to review and agree to this Refund & Return Policy.
A specific product page may contain additional or stricter return or final-sale conditions applicable to that product. Any such conditions will be clearly disclosed before purchase.
Nothing in this policy is intended to eliminate, restrict, or waive any consumer right or remedy that cannot legally be waived.
RETURN WINDOW
Eligible merchandise may be submitted for return authorization within 7 calendar days of confirmed delivery.
Submitting a return request does not automatically mean the return has been approved.
Once a return is approved, the merchandise must be provided to the authorized return carrier within 7 calendar days of approval, unless Anti-People Apparels provides different written instructions.
Returns requested or shipped outside of the applicable return period may be refused, except where applicable law requires otherwise.
HOW TO REQUEST A RETURN
All returns require prior authorization from Anti-People Apparels.
To request a return, contact:
Please include:
- Your full name.
- Order number.
- Item or items you wish to return.
- Reason for the return.
- Photographs when the request involves damage, a defect, incorrect merchandise, or another condition that should be documented.
Customer support is available Monday through Friday, with responses typically provided within 1-2 business days.
Do not send merchandise back before receiving return authorization.
The applicable return address and return instructions will be provided only after the return has been approved.
Anti-People Apparels does not publicly display its fulfillment or return address for customer returns.
Sending merchandise to an address obtained elsewhere, to a previous address, or to an unauthorized location does not constitute an authorized return.
RETURN AUTHORIZATION DOES NOT GUARANTEE A REFUND
Return authorization permits the customer to send eligible merchandise to Anti-People Apparels for inspection.
Authorization does not guarantee that a refund will be issued.
All returned merchandise remains subject to inspection and all eligibility requirements contained in this policy.
STRICT NO-EXCHANGE POLICY
ANTI-PEOPLE APPARELS DOES NOT OFFER EXCHANGES.
This includes exchanges based on:
- Size.
- Color.
- Colorway.
- Style.
- Fit.
- Personal preference.
- Change of mind.
If an eligible standard item is returned and approved for refund, the customer may place a new and separate order for another available item.
Inventory will not be held or reserved while a return is being processed.
If Anti-People Apparels shipped the wrong product, size, color, colorway, or quantity, correcting our confirmed fulfillment error is not considered a voluntary exchange and will be handled separately.
SIZE, COLOR OR CUSTOMER-SELECTION RETURNS
Customers are responsible for reviewing all available product descriptions, sizing information, measurements, photographs, colorways, quantities, and selected variants before completing checkout.
Selecting the wrong size, color, or colorway does not exempt the merchandise from our return-condition requirements.
An otherwise eligible item returned because of size, color, fit, or customer selection may qualify for a refund only if:
- The original tag remains attached.
- The garment has only been worn for the reasonable purpose of trying it on.
- The garment has not been worn beyond trying it on.
- The garment has not been washed.
- The garment has not been altered.
- The garment has not been damaged.
- The garment remains in substantially the same condition in which it was received.
- The garment is free from stains.
- The garment is free from deodorant or antiperspirant marks.
- The garment is free from makeup.
- The garment is free from pet hair.
- The garment is free from smoke or smoke odor.
- The garment is free from excessive fragrance.
- The garment is free from bodily fluids.
- The garment is free from dirt or debris.
- The garment is free from excessive stretching or distortion.
- The garment shows no other obvious signs of use.
Normal handling reasonably necessary to try on a garment will not, by itself, make an otherwise eligible return unacceptable.
HANDCRAFTED, ONE-OF-ONE & CUSTOM CLOTHING
For purposes of this policy, Handcrafted, One-of-One, or Custom Clothing refers specifically to clothing that has been individually:
- Handmade.
- Reconstructed.
- Altered.
- Embellished.
- Painted.
- Sewn.
- Dyed.
- Distressed by hand.
- Finished by hand.
- Customized.
- Made-to-order.
- Custom-altered.
- Individually designed or modified.
- Otherwise created as a unique or one-of-one garment.
These garments are:
FINAL SALE.
NO RETURNS.
NO REFUNDS.
NO EXCHANGES.
The final-sale classification applies if the customer later changes their mind regarding:
- Size.
- Fit.
- Color.
- Styling.
- Appearance.
- Personal preference.
- Intended use.
Reasonable variations resulting from handcrafted production, including minor differences in placement, finish, distressing, stitching, texture, coloring, or other individually produced characteristics, are not automatically considered defects when they are consistent with the nature and description of the product.
Where applicable, handcrafted, custom, or one-of-one final-sale status will be disclosed on the applicable product page before purchase.
Final-sale status does not eliminate any consumer right that cannot legally be waived.
If Anti-People Apparels sends the wrong item, or a handcrafted, one-of-one, or custom garment arrives with a material defect or is materially different from what was represented at the time of purchase, contact us so the matter can be reviewed.
RETURN CONDITION INSPECTION
EVERY RETURNED ITEM IS INSPECTED BEFORE A REFUND IS APPROVED.
The fact that Anti-People Apparels receives a package does not mean the return has been accepted.
Anti-People Apparels may reject merchandise that is:
- Visibly or obviously worn beyond trying it on.
- Washed.
- Altered after delivery.
- Damaged after delivery.
- Stained.
- Torn or cut after delivery.
- Contaminated by smoke.
- Contaminated by excessive fragrance.
- Marked by deodorant or makeup.
- Covered in pet hair.
- Exposed to bodily fluids.
- Dirty.
- Excessively stretched.
- Missing the original tag when a tag was supplied.
- Missing accessories or included components.
- Missing part of a set.
- Different from the merchandise originally purchased.
- Outside the approved return period.
- Returned without authorization.
- Substituted with another garment.
- Counterfeit.
- Intentionally damaged.
- Otherwise inconsistent with its condition when originally delivered.
A refund will not be issued simply because merchandise was mailed or delivered back to Anti-People Apparels.
SETS MUST BE RETURNED COMPLETE
Products sold together as a set are considered one retail product, even when the product contains multiple garments.
This includes, but is not limited to:
- Shirt-and-short sets.
- Matching sets.
- Multi-piece garments.
- Bundled garments.
If a set qualifies for return, every component of the purchased set must be returned together.
Customers may not keep one portion of a set while returning another portion for a partial refund.
A partial or incomplete set may be rejected unless Anti-People Apparels specifically authorizes a partial remedy in writing because of a confirmed defect, fulfillment error, or other exceptional circumstance.
UNAUTHORIZED OR NONCOMPLIANT RETURNS
DO NOT SEND MERCHANDISE BACK WITHOUT RETURN AUTHORIZATION.
Sending merchandise to Anti-People Apparels without authorization does not create a right to a refund.
Unauthorized, incomplete, substituted, materially damaged, visibly worn, fraudulent, or otherwise noncompliant returns may be refused.
Where permitted by applicable law, merchandise that cannot be accepted may be:
- Refused upon receipt.
- Returned to the sender at the customer's expense.
- Temporarily held while the customer is contacted regarding available options.
Anti-People Apparels does not guarantee indefinite storage of rejected merchandise.
If merchandise must be returned to the sender because it does not qualify for a refund, the customer may be responsible for reasonable reshipping costs where permitted by law.
Unclaimed merchandise will be handled in accordance with applicable law.
Anti-People Apparels will not immediately destroy or dispose of rejected customer property solely because a refund has been denied.
WRONG ITEM, SIZE, COLOR OR QUANTITY SENT BY US
If Anti-People Apparels sends merchandise that does not match the customer's confirmed order, contact:
as soon as reasonably possible.
Customers may be asked to provide:
- Order number.
- Photographs of the merchandise received.
- Photographs showing size or product labels.
- Photographs of the packaging.
- Photographs of the shipping label.
- Other information reasonably necessary to verify the fulfillment error.
Once the error is confirmed, Anti-People Apparels will provide an appropriate remedy, which may include return instructions, replacement when appropriate and available, or refund.
Customers will not be responsible for reasonable return costs caused solely by a confirmed Anti-People Apparels fulfillment error.
Correcting our own fulfillment error does not constitute a voluntary exchange under our strict no-exchange policy.
DAMAGED OR DEFECTIVE ITEMS
Customers should inspect merchandise shortly after delivery.
Damage, manufacturing defects, or incorrect merchandise should preferably be reported within 48 hours of confirmed delivery so the condition can be documented accurately.
Customers may be asked to provide photographs or other reasonable evidence showing:
- The garment.
- The reported defect or damage.
- The packaging.
- The shipping label.
- The order information.
Customers should retain damaged packaging while a claim is being reviewed when reasonably possible.
The 48-hour reporting request assists Anti-People Apparels with documenting legitimate issues, carrier claims, inventory control, and fraud prevention.
The 48-hour reporting request does not eliminate any right or remedy that applicable law does not permit us to waive.
RETURN SHIPPING
Unless a return results from a confirmed Anti-People Apparels error, qualifying defect, or another circumstance in which applicable law requires otherwise:
THE CUSTOMER IS RESPONSIBLE FOR RETURN SHIPPING COSTS.
Return shipping costs paid by the customer are generally nonrefundable.
Customers should use a trackable shipping service.
Anti-People Apparels is not responsible for customer return packages that are lost, stolen, misdirected, or damaged before confirmed delivery to the authorized return location, except where applicable law provides otherwise.
Cash-on-delivery returns will not be accepted.
RETURN ADDRESS
The applicable return address will be provided only after a return has been authorized.
The return location may be the current Anti-People Apparels fulfillment location or another authorized return location.
Customers should not use:
- An address found through an internet search.
- An address displayed on a business registration.
- A previous fulfillment address.
- An address from an old shipment.
- Any address not specifically provided for the approved return.
This requirement helps ensure that returned merchandise can be properly received, identified, documented, and inspected.
ORIGINAL SHIPPING FEES
Original shipping charges are generally nonrefundable after the applicable shipping service has been performed, except when:
- The return results from a confirmed Anti-People Apparels fulfillment error.
- Anti-People Apparels fails to ship merchandise as required and a full refund is legally required.
- Applicable law otherwise requires the shipping charge to be refunded.
Nothing in this policy allows Anti-People Apparels to retain shipping charges when applicable law requires those charges to be returned.
LOCAL DELIVERY FEES
Local delivery fees are generally nonrefundable once the applicable delivery service or recipient-caused delivery attempt has been performed, except where applicable law requires otherwise.
For local delivery orders:
Someone capable of verifying the applicable order number must be present to receive the order.
PACKAGES WILL NOT BE INTENTIONALLY LEFT UNATTENDED.
The first local delivery attempt will ordinarily be made within 24-48 hours after order confirmation.
After two documented recipient-caused failed delivery attempts, Anti-People Apparels may cancel the order.
Where permitted by applicable law:
- The amount paid for the undelivered merchandise will be refunded.
- Applicable refundable taxes will be refunded.
- The local delivery fee may be retained for delivery services or attempts already performed.
Examples of recipient-caused failed delivery may include:
- Nobody being present to receive the order.
- Nobody present being able to verify the order.
- The customer providing an inaccessible delivery location.
- The customer providing incorrect delivery information.
- The recipient refusing or failing to reasonably cooperate with delivery verification.
If Anti-People Apparels is unable to complete delivery for reasons attributable to us, charges will be refunded as required by applicable law.
REFUND AMOUNT
Approved refunds are based on the actual amount paid for the eligible merchandise.
This means refunds take into account:
- Discounts.
- Promotional pricing.
- Automatic discounts.
- Reward codes.
- Store promotions.
- Other price reductions.
A customer who purchased merchandise at a discounted price will not receive a refund based on its original or undiscounted retail price.
Applicable refundable sales tax will be handled in connection with the merchandise refund as required by law.
Shipping, delivery fees, and return shipping costs are handled according to the applicable provisions of this policy.
REFUND METHOD
Approved refunds will generally be issued to the original payment method used for the purchase.
Anti-People Apparels does not guarantee that a customer may choose an alternative refund method.
If the original payment method cannot legally or technically receive the refund, the matter will be handled according to the requirements of the applicable payment provider and law.
REFUND PROCESSING
Refunds are generally not issued before returned merchandise has been received and inspected unless Anti-People Apparels determines otherwise or applicable law requires otherwise.
Once a return passes inspection, Anti-People Apparels will normally initiate the approved refund within 5 business days.
Banks, card issuers, Shop Pay, PayPal, and other payment providers may require additional processing time after Anti-People Apparels submits the refund.
Anti-People Apparels does not control a financial institution's processing time after a refund has been successfully submitted.
ORDER CANCELLATIONS
Requests to cancel an order are not guaranteed.
Customers should contact:
as soon as possible if they wish to request cancellation.
Once an order has:
- Entered fulfillment.
- Been packed for shipment.
- Been shipped.
- Been transferred to a carrier.
- Entered an active local delivery route.
cancellation may no longer be possible.
Nothing in this section overrides cancellation or refund rights required by applicable law.
FAILURE TO SHIP OR FULFILL
If Anti-People Apparels cannot ship merchandise within a timeframe that we are legally required to honor, we will provide the applicable delay notice, cancellation opportunity, consent request, or refund required by law.
If an order must be canceled because Anti-People Apparels cannot fulfill the merchandise, the customer will receive the amount that applicable law requires us to refund.
This section does not apply to a recipient-caused failed local delivery after the applicable delivery service has already been attempted, which is governed by the Local Delivery Fees section above.
RETURN FRAUD & PRODUCT SUBSTITUTION
Anti-People Apparels may maintain reasonable fulfillment and return records for:
- Inventory control.
- Loss prevention.
- Return verification.
- Customer-service investigations.
- Payment disputes.
- Chargebacks.
- Fraud prevention.
- Legal compliance.
Records may include:
- Order number.
- Ordered SKU.
- Size.
- Color.
- Colorway.
- Quantity.
- Garment characteristics.
- Tags.
- Product identifiers.
- Package contents.
- Package weight.
- Tracking information.
- Delivery confirmation.
- Customer communications.
- Return authorization records.
- Return inspection information.
- Photographs of products or packages where appropriate.
Returned merchandise may be compared against these records.
A refund may be denied where legally permitted when the returned merchandise is not the merchandise originally purchased or when available evidence reasonably demonstrates that the return fails to satisfy this policy.
Anti-People Apparels will not knowingly provide refunds for:
- Product substitution.
- Counterfeit returns.
- Empty-package returns.
- Incomplete sets.
- Intentionally damaged merchandise.
- Merchandise belonging to another retailer.
- Merchandise different from the item originally purchased.
- Fabricated return claims.
- Other fraudulent return activity.
Documented fraudulent return activity, product substitution, repeated abusive claims, or fraudulent payment disputes may result in reasonable restrictions on future orders where permitted by law.
DOCUMENTATION OF RETURNS
Anti-People Apparels may document the condition of merchandise before fulfillment and after a return is received.
When appropriate, this may include photographs, product characteristics, packaging information, garment tags, package weight, SKU information, and other reasonable records.
Such documentation may be retained for legitimate business purposes including fraud prevention, inventory control, return verification, and payment disputes, consistent with our Privacy Policy and applicable law.
PAYMENT DISPUTES & CHARGEBACKS
Customers experiencing a legitimate problem are encouraged to contact Anti-People Apparels first so the matter can be investigated and resolved efficiently.
Contact:
Nothing in this policy prevents a customer from exercising a lawful payment-dispute or chargeback right.
If a payment dispute or chargeback is filed, Anti-People Apparels may provide relevant evidence to:
- Shopify.
- Payment processors.
- Card networks.
- Banks.
- Financial institutions.
- Shipping carriers.
- Other authorized reviewing parties.
Evidence may include:
- Order records.
- Checkout information.
- Product descriptions.
- Return and refund policy disclosures.
- Customer communications.
- Tracking information.
- Delivery confirmation.
- Local delivery records.
- Shipping records.
- Photographs.
- Return authorization records.
- Return inspection records.
- Fraud-prevention information.
A customer is not entitled to knowingly obtain duplicate reimbursement for the same loss through both a merchant refund and a payment dispute.
Knowingly false payment disputes, fabricated non-delivery claims, substituted returns, or other fraudulent activity may be challenged using available documentation.
OTHER FINAL-SALE ITEMS
Unless applicable law requires otherwise, the following are generally final sale once delivered, supplied, downloaded, accessed, redeemed, or otherwise made available:
- Gift cards.
- Delivered digital products.
- Downloaded digital products.
- Digital Signals.
- Digital Transmissions.
- Personalized merchandise.
- Handcrafted clothing.
- Custom clothing.
- One-of-one clothing.
- Made-to-order clothing when designated final sale.
- Items clearly identified as FINAL SALE before purchase.
DIGITAL PRODUCTS
Because digital products cannot ordinarily be physically returned after delivery or access, qualifying digital products are generally final sale after being downloaded, accessed, delivered, or otherwise supplied.
This does not eliminate rights concerning digital merchandise that was not delivered, was materially misrepresented, or is otherwise subject to a mandatory remedy under applicable law.
GIFTS
If merchandise was purchased by another person and shipped to the recipient, any refund that is approved will generally be issued according to the original transaction and original payment method.
Anti-People Apparels is not required to issue a cash refund directly to a gift recipient when that recipient did not make the original payment, except where applicable law requires otherwise.
POLICY ABUSE
Anti-People Apparels intends for this policy to provide a fair process for legitimate customer issues.
The policy is not intended to facilitate:
- Wardrobing.
- Temporary use of merchandise followed by return.
- Product substitution.
- False damage claims.
- False non-delivery claims.
- Intentional product damage.
- Repeated abusive return behavior.
- Attempts to obtain merchandise without paying for it.
Where supported by reasonable documentation and permitted by law, Anti-People Apparels may refuse future transactions from customers associated with documented fraudulent or abusive activity.
A legitimate return, complaint, negative review, warranty claim, or lawful payment dispute will not by itself be treated as fraud or abuse.
POLICY IN EFFECT AT TIME OF PURCHASE
The Refund & Return Policy displayed or otherwise made available when an order is placed generally governs that transaction, subject to applicable law.
Updating this policy later will not retroactively eliminate rights or materially change terms applicable to an already completed transaction where prohibited by law.
RELATED POLICIES
Customers should also review the following Anti-People Apparels policies where applicable:
- Terms of Service.
- Shipping & Local Delivery Policy.
- Privacy Policy.
- Product-specific final-sale disclosures.
- Any promotional terms applicable to the purchase.
If a product-specific disclosure clearly identifies merchandise as final sale before purchase, that disclosure forms part of the terms applicable to that product.
LEGAL RIGHTS
Nothing in this Refund & Return Policy is intended to eliminate, restrict, or waive any consumer right or remedy that applicable law does not permit Anti-People Apparels to waive.
Anti-People Apparels will comply with applicable consumer-protection laws concerning merchandise that is:
- Materially defective.
- Incorrectly supplied.
- Materially misrepresented.
- Never shipped.
- Never supplied.
- Otherwise legally entitled to a mandatory remedy.
If a provision of this policy conflicts with mandatory applicable law, the mandatory law controls to the extent of that conflict.
CONTACT INFORMATION
Questions concerning returns, refunds, order issues, defects, incorrect merchandise, or this policy may be directed to:
Anti-People Apparels
Operated by Anti-People Apparels, LLC
Website: AntiPeopleApparels.com
Email: antipeopleapparels@gmail.com
Customer support is available Monday through Friday, with responses typically provided within 1-2 business days.
Anti-People Apparels does not provide a public customer-service telephone number at this time.
Official customer-service requests should be submitted through the email address above or an official contact method provided through AntiPeopleApparels.com.
For returns, customers must receive authorization before merchandise is sent back.
The applicable return address will be supplied with approved return instructions.
Anti-People Apparels does not publicly display its fulfillment or return address except where disclosure is required by applicable law.
CUSTOMER ACKNOWLEDGMENT
By completing a purchase from AntiPeopleApparels.com, the customer acknowledges that they have had an opportunity to review this Refund & Return Policy before completing the transaction.